Costumer service
With over 19 years of in-depth experience
More than 500+ customers have trusted and used the service
We provide expert consultation on security, access control, and system integration tailored to your business needs.
Simply visit our website and click “Request a Demo” or contact us via email at support@cryptonlink.ca to book a session.
Our team of certified security and IT specialists, with over 10 years of experience, will guide you personally.
Please provide details about your facility, current security setup, and specific requirements for a productive discussion.
Yes, our initial consultation is completely free to help you assess how ICMS can benefit your operations.
We’ll deliver a customized proposal and next steps, including a demo if you’re interested in proceeding.
An integrated model is a tailored blueprint combining hardware, software, and edge devices for your security system./p>
The process typically takes 1-2 weeks, depending on the complexity of your requirements.
Yes, we work closely with you to adjust the model to fit your specific operational and security needs.
We utilize advanced simulation software and real-time data analysis to design precise and efficient models.<
Our team of engineers and project managers conducts a thorough review to ensure accuracy and performance.
You can share feedback directly during our consultation sessions or via email for timely adjustments.
We provide end-to-end solutions, including access control, video surveillance, and building management system integration.
Our solutions are customized based on your industry, size, and security challenges identified during consultation.
Yes, our solutions are designed to seamlessly integrate with your current infrastructure, such as CCTV or BMS.
Deployment typically ranges from 2-6 weeks, depending on the scope and testing phase.<
Yes, we offer continuous support and maintenance to ensure your solution remains effective and up-to-date.
Contact our support team at support@cryptonlink.ca or use the “Contact Us” form on our website to discuss your needs.
We offer card readers, biometric scanners, door controllers, and edge devices for comprehensive security coverage.
Hardware can be ordered through our website’s “Products” section or by contacting our sales team directly.
Yes, we offer customization options to meet specific design or functionality requirements for your setup.
All hardware comes with a standard 2-year warranty, with options for extended coverage.
We handle delivery and provide professional installation services, ensuring seamless integration with your system.
Absolutely, request a live demo via our website to see the hardware in action before making a decision.
Our maintenance includes regular updates, troubleshooting, and hardware repairs to keep your system running smoothly.
We offer monthly check-ins, with additional support available on-demand as needed.
Report issues by calling our 24/7 hotline at +1-800-ICMS-SUP or emailing support@cryptonlink.ca.
Basic maintenance is included with your CrypCMS subscription, with premium support available for a fee.<
We aim to respond within 4 hours for urgent issues and 24 hours for standard requests.
Yes, contact our support team to extend or upgrade your maintenance plan based on your needs.